29 Oct
Careerxtra
Junagadh
We are collaborating with a highlyrated BPO to recruit experienced Germanspeaking Customer Support Professionals for remote positions. The selected candidates will provide support to customers of an ecommerce brand. Location: Remote/work from home in Serbia Employment Type: Fulltime Responsibilities: Deliver technical customer support via voice chat and email promptly Ensure an exceptional customer experience Document all interactions in a dedicated CRM system Act as a key contributor within the internal team and wider department initiatives providing feedback/updates promoting collaborative solutions and supporting colleagues/department Requirements: Proficient verbal and written communication skills in German (C1 level) and English (B2)
Prior experience in Customer Support and technical support particularly with a help desk or other IT functions Ability to undergo a background check Strong independent work and remote team collaboration skills Proficiency in problemsolving critical thinking and adaptability Strong working knowledge of external systems and PCbased Internet and software applications (e.g. internet Microsoft Office) Offer: Competitive remuneration package based on experience skills and performance Permanent contract Private health and life insurance Dynamic and creative team with a positive and friendly atmosphere Supportive work environment with excellent employee reviews english communication skills,internet,microsoft office,it functions,microsoft word,interpersonal skills,english language proficiency,english,on-call support,german language proficiency,problem-solving,german language,communication,technical support,remote team collaboration,communication skills,customer support,help desk,german communication skills,bpo,pc-based internet and software applications,adaptability,problem solving,written communication,atmosphere,english language,team collaboration skills,background check,verbal and written communication,skills,customer,german language skills,chat,german,customer service,knowledge of internet and software applications,technical support skills,crm,critical thinking,english language skills,help desk support,verbal communication
▶️ Customer Service istant German
🖊️ Careerxtra
📍 Junagadh