Assistant Manager Sales

Assistant Manager Sales

> Company Description
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> "Why work for Accor?
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> Job Description
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> Sales Support
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> - Maintain complete knowledge of the following (to include but not limited to):All hotel features / services, hours of operationHotel function space, entertainment options, menus and floral decoration optionsHotel safety guidelines and evacuation planScheduled daily group activities
> - Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
> - Coordinate all group arrangements
> - Work with group contacts to facilitate program planning and requirements






> - Communicate group needs and specifications to all relevant departments
> - Follow up with Post-Conference reports and review group billings
> - Input all group bookings and update booking activities in the system on a weekly basis
> - Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process
> - Maintain gifts inventory and coordinate the sending of gifts to clients
> - Arrange site inspections for potential clients
> - Promote positive relations with clients and attend to all requests expediently and courteously
> - Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
> - Up-sell and promote hotel’s facilities and services at every available opportunity in order to maximize sales revenue
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> Qualifications
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> Degree or Diploma in Hotel Management

▶️ Assistant Manager Sales
🖊️ Accor
📍 New Delhi