30 Oct
Careerxtra
Junagadh
We are working with a leading Outsourcing/BPO company that is looking to recruit French speaking Technical Support Advisor for their Benalm dena office. Location: remote Portugal (after initial 2week office training in Porto) Employment type: Fulltime Remuneration: Base salary bonuses. DUTIES AND RESPONSIBILITIES: Provide technical support in French (for customers) and English (for developers) via chat and voice channels Troubleshoot and resolve productrelated issues using MySQL Collaborate with team members and escalate complex issues to the development team when necessary Ensure timely and professional responses to customer inquiries to maintain high levels of customer satisfaction Act as a bridge between customers and developers communicating technical details clearly and effectively. REQUIREMENTS: Professionally fluent in French both verbal and written. Fluent in English (minimum B2 level) Strong understanding of MySQL Knowledge / familiarity with Postman will be considered as an advantage Available to work in shift rotation Monday to Friday 07:00 AM to 07:00 PM High school degree or equivalent (or higher) No prior work experience required but a solid knowledge of MySQL is essential Knack for technology and providing outstanding customer support Ability to attend 2 week of office based training in Porto (accommodation support during training period provided). BENEFITS: Competitive remineration package Guidance and tools to reach your full potential Ability to work remotely from comfort of your home Monthly performace bonus Work from Home monthly allowance Be part of a dynamic multilingual multicultural and creative team with a positive and friendly atmosphere And many others! communication,postman,teamwork,problem solving skills,microsoft office suite,customer service,technical knowledge,french,mysql,technical skills,analytical skills,phone calls,ms office,phone communication,english,customer support,technological knowledge,technical support,problem solving
▶️ ▷ [Immediate Start] Technical Support Agent French
🖊️ Careerxtra
📍 Junagadh