30 Oct
Careerxtra
Junagadh
Looking for an exciting and rewarding role Join a top BPO company as a Customer Service Representative. Work remotely in Slovakia or in a vibrant office in Bratislava. Support customers of a worldrenowned design and technology brand. Position: Customer Service Representative Location: Fully remote/work from home in Slovakia or hybrid in Bratislava Employment Type: Fulltime permanent contract What Youll Do: Handle inbound calls from customers assisting with inquiries and resolving issues with orders or devices. Use advanced diagnostic tools and Excel to help clients troubleshoot their machines. Arrange technician visits or send spare parts when necessary.
Discuss new and existing products with clients offering crossselling and upselling opportunities. Act as a brand ambassador by educating customers and showcasing a full understanding of products and brand values. What Were Looking For: Fluent in Italian (C1) and proficient in English. Eligible to work in Slovakia and currently residing there. Strong customer service skills across various channels (call email social media). Good computer skills especially with MS Office. Solutionoriented wellorganized and able to prioritize tasks under pressure. What We Offer: Working Hours: Fulltime (40 hours/week) on a rotating schedule MondaySunday between 8 am and 8 pm with two weekends off per month. Work Model: Hybrid option within 50 km of the office or fully remote if further away. Training: 3 weeks of fully office based training from Monday to Friday from 9 AM to 6 PM Meal Vouchers: 5.85/day (approx. 117/month). Commuting Allowance: 50/month ( 600 per annum). Multisport Card: Stay active with a multisport card. Performance Bonus:
Earn up to 10% of your monthly salary based on KPI achievements. Extra Paid Days: 5 personal days per year for emergencies or shortterm absences. Join our client and become part of a dynamic team where your skills and dedication will be recognized and rewarded! solution-oriented,italian language proficiency,english,social media,on-call support,ms office proficiency,web chat,bpo,english proficiency,fluent in italian,english language,prioritization skills,customer,computer skills,english language proficiency,italian language fluency,communication skills,training,customer service skills,customer service,bonus,communication,ms office skills,fluent in english,well-organized,computer skills (windows),italian,customer support,office,email,ms office,advanced,skills,proficient in english,microsoft office
▶️ Customer Support Specialist Italian
🖊️ Careerxtra
📍 Junagadh