VAS Engineer

VAS Engineer

30 Jun
|
Samax
|
India

30 Jun

Samax

India

Second Level Alarm analysis of all the VAS Nodes & correction

All Service Affecting alarms monitoring and escalation as per escalation matrix for service Outages, connectivity issues, signaling issues, Hardware failures , application, provisioning issues, etc..)

FM related Real time Clear codes & Monitoring utilization

Alarm correlation and remapping

Festival Season FM handling

Preventive maintenance and correction

All VAS nodes health checks and reports

Software backup for all VAS NEs

NE audit of VAS nodes ( O & M audit Daily,weekly,Monthly,Yearly)

Alarm analysis of all the Nodes.

Team player with strong focus to contribute to overall team success







Should be able to handle under work pressure and maintain composure.

Providing support to Audit, Security teams in providing necessary data

Guarantee the highest satisfaction level of the customer through the SLA (Service Level Agreement)

Has to follow escalation matrix and maintain SLA’S/KPI’S

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