Document Writer - Technical Writer & Control Specialist

Document Writer - Technical Writer & Control Specialist

04 Jan
|
Medi Assist
|
Bengaluru

04 Jan

Medi Assist

Bengaluru

Greetings from Medi Assist TPA!!!.



We have an urgent opening for Document Writer



Interested candidates can directly apply by sharing thier resumes to [email protected]



Roles and Responsibilities



- Review Policies and Procedures



Coordinate with a team of subject matter experts in developing, revising, mapping, implementing, and maintaining procedural documentation (policies, standard operating procedures, Work Instructions, and supporting documents)



- Provide recommendations regarding process design, documentation development, change management, and supporting systems.

- Evaluate procedural documentation against evolving industry/regulatory requirements and expectations, audit/inspection findings, business needs,





changes in, industry standards, and client feedback and trends, making recommendations for changes when necessary.

- Support Management in the development and approval of policies and procedures

- Produce processes and related documentation that meets regulatory and accreditation standard requirements, supports corporate inspection-ready, is designed with operational effectiveness in mind, effectiveness in mind and contains measurable controls where applicable.

- Manage the workflows for routing, review, approval, distribution, and archival of new and revised controlled documents. Manage established user groups and periodically review access/security and audit trails.

- Support Management in implementing Quality Management System (QMS)

- Communicating the importance of the QMS requirements

- Engaging, directing, and supporting people to participate in the QMS

- Ensure customer and legal requirements are met

- Ensure that risks and opportunities are identified and addresse

- Assign responsibility for the QMS,





& its processes, reporting, and for managing change

- Review the QMS at planned intervals

- Support Management in implementing and improving procedural documents.

- Evaluate the implemented policies and procedures in collaboration with

- Quality Improvement and Accreditation Management departments to identify opportunities for improvement and act accordingly.

- Review the changes or amendments made to existing policies and procedures by the respective departments with respect to identified gaps and improvement opportunities

- Serve as a departmental contact for issues and/or concerns related to policies and procedures.

- Manage queries and deviations from the organization related to assigned policies/SOPs







- Confidentiality - Ensure high standards of confidentiality to safeguard any sensitive



information.



Required Skills.



- Degree or professional certification or equivalent experience.

- Minimum 7+ years of experience in writing policies & procedures to satisfy ISO 9001/27001 standards with a strong preference for candidates who have done so within the insurance industry.

- Strong data gathering and analytical skills. Demonstrated ability to work with subject matter experts to produce clear and concise documentation appropriate for the intended audience

- Strong knowledge of SOPs and Quality Management System (QMS) quality systems

- Strong knowledge of ISO 9001, 27001

- Excellent interpersonal skills and proven ability to work well in a team environment







- Strong verbal and written communication skills.

- Technical proficiency, including skills in the use of common desktop tools (MS Word, MS Excel, MS Visio); tools for process design and mapping; and systems for document management, publishing, and communication.

- Highly professional attitude

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