Accounts Payable – Manager

Accounts Payable – Manager

POSITION NAME: Accounts Payable – Manager



DIVISION OR CORPORATE FUNCTION: Finance & Procurement



PRIMARY PURPOSE:



Looking for an experienced Accounts Payable Manager who can manage a group of AP Leads managing a team providing support for validating, indexing via OCR tool and processing Invoices, cancel & reprocess, return to vendor, and resolve PO-GR-IR discrepancies, handle exceptions & perform special handling for certain priority suppliers / categories. Handle and manage escalations efficiently. Stake holder management. Should be able to manage escalations, perform RCAs and drive process changes to mitigate errors and escalations. The role revolves around ensuring smooth delivery of operations,





people management & lead the team in SLA attainment. Drive process efficiencies and improvements to attain a robust process & vision of the business.



DUTIES & RESPONSIBILITIES:



Operational Management of team supporting Invoice processing & related activities



Ensure adherence to process delivery as against the defined framework



Ensure smooth delivery of operations, people management & lead the team in SLA attainment.



Workflow / Queue management with operational Workforce planning



Accountable on Quality Measures / Customer Feedback



Accountable for adherence to Service levels & measurements



Accountable for process documentation & compliance



Being proactive and seeking to anticipate Business needs & vision



Accountable for continuous Improvement on overall operational delivery



Customer & Stakeholder management



SCOPE:



Accounts Payable – Invoice Processing for Global Business



EDUCATION:



REQUIRED: Bachelor’s in commerce



PREFERRED: Master’s in commerce



WORK EXPERIENCE:



REQUIRED:









• 10+ years of experience in PTP process coupled with 4+ years of people management experience



• Proven Experience in ensuring smooth delivery of operations, people management & lead the team in SLA attainment.



• Customer service experience



• Core knowledge of the areas of Accounts Payable (VMG, Invoice processing, payments etc)



• Proven skills on driving Key Metrices for Accounts Payable



• Proven skills on driving Customer satisfaction



• Providing voice support



PREFERRED:



• Business compliance management



• Client & Stake holder management



• Proven skills set to manage remote transitions



• Experience working on Service Now



• Experience working on ERP like SAP Ariba/ S4



SKILLS & ABILITIES:



REQUIRED:









• Supervisory skills



• Proficient written and verbal communication skills



• Analytical



• Strong communication and interpersonal skills



• Detail oriented and assertive when dealing with external and internal customers



• Effective problem-solving skills to help identify root cause



• Excellent in Excel, Word, and presentation skills



• Strong sense of internal control, SOP, and accuracy



• Proficient with current computer applications such as Word, Excel, PowerPoint, Outlook, etc.



• Hands on experience in SAP (mandatory)



• Ability to work with high volume in systematic way



• Ability to work in a high performing team.



• Quick learner and ability to work under stringent timelines









• High degree of professional integrity



• Willingness to work in shifts



PREFERRED:



• Extensive knowledge of Microsoft Excel, Ariba and SAP



• Ability to Report work on Trackers accurately on time.



FOR HUMAN RESOURCES USE ONLY:



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