Service Now Developer / SNOW Developer - ServiceNow

Service Now Developer / SNOW Developer - ServiceNow

04 Jan
|
4bell Technology
|
Chennai

04 Jan

4bell Technology

Chennai

Key Responsibilities :



a-Configure Workflows in the ServiceNow platform



b-Ensuring service support delivery like 1st 2nd 3rd line support for all incident and problem related activities for the service



c-Resolving ad hoc challenges including break fix



d-Work with release/version upgrades



Technical Experience :



a-Good understanding of ServiceNow Development Platform including, but not limited to, ITSM, Change Management, Custom Development, etc



b-Minimum 3 years of experience with Service-Now Worked on Service Now applications scoped and global applications



c-Worked with 3rd party integrations



d-Worked on Incident management, problem management, change management and knowledge management









e-Troubleshooting Service Now performance issues Worked on ITSM, ITOM or HR



Professional Attributes :



a-Excellent written and verbal communication skills



b-Excellent analytical skills



c-Excellent project management and time-management skills



d-Strong problem solving skills



e-Excellent teamwork and team building skills Minimum

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