Senior Automation Tester

Senior Automation Tester

04 Jan
|
Varite India
|
Bengaluru

04 Jan

Varite India

Bengaluru

Junior (4--5 Years) (5 to 7 Years) Senior ( 7 Years)



POSITION GENERAL DUTIES AND TASKS :



Description:



- Key areas focused: Testing in Genesys environment, Technical testing in technologies (Voice, IVR, Call Routing, CTI, and call routing).



- Responsible for performing testing (debugging/ troubleshooting) in the Genesys environment for all Voice and Chat applications.

- Prior experience in Software quality assurance technical testing in one or more of the following Voice Contact Center technologies (Voice, IVR, Call Routing, CTI, and call routing).

- Working knowledge of Genesys/Cisco Framework, reporting, routing,





and multi-channel components.

- Creation of test documentation and standards.

- Close collaboration with cross-functional business units and internal partners. Certifications in Genesys systems are a plus.

- Excellent communication and presentation skills.

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