Channel Relationship Manager- Liabilities

Channel Relationship Manager- Liabilities

03 Jan
|
DBS Bank
|
Gandhidham

03 Jan

DBS Bank

Gandhidham

Job Description



Channel Relationship Manager- Liabilities - ( WD42740 )



JOB DESCRIPTION



Position Title : Channel Relationship Manager IBG 4



Department : SME- IBG 4, India



Reports To : Regional Segment Head



Job Purpose



To acquire New-to-bank (NTB) customers to scale our liabilities portfolio



Key Accountabilities



Actively source for prospects via cold calling, personal network and partners/channels network.

Drive Liabilities Sales through NTB acquisition of Liabilities clients for operating accounts, term deposits and other transaction banking products in line with the targets set out.

Be an avid advocate of DBS Banking and be very well versed in our positioning,





competitive advantage and be able to recommend the right solutions based on customers needs

Keep yourself updated on various offerings available in the network

Organise marketing activities to get sources of lead generation and new business



Experience



Good understanding of the sales process through preferably prior sales experience of 2- 3 years



Prior Liabilities, Cash Management, Trade and Foreign Exchange selling experience is desirable



Market knowledge and experience in the Mid-market / SME segment, with reference to customer preferences and requirement would be preferable.



Education / Preferred Qualifications



A graduate or equivalent degree (with experience / understanding of banking and sales), Computer proficiency (Acquaintance with internet and MS Office) with relevant experience of selling in banking /NBFC financial products.



Core Competencies



Customer-centric, not product-centric



Good technical knowledge of cash management/ transaction banking business



Good team worker









Good customer and relationship management skills.



Good interpersonal and communications skills.



Good problem solving, planning & organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methods



Well versed in AML risk



Technical Competencies



Basic understanding of Trade and Foreign exchange banking products and associated technology platforms and operational procedures



Understanding of regulatory guidelines on banking issued by MAS and by RBI (local regulations in India) and local laws and regulations that impact businesses in general. Understanding of KYC requirements are critical.



Knowledge of financial markets and products to assist in meaningful dialogue with clients



Work Relationship









Possess good working relationship and a high degree of team spirit and cooperation with relationship group as well as service partners in the bank such as Product Mgt, Operations, Finance, Legal etc, so as to ensure seamless delivery of products to clients



Establish rapport with our clients so as to win their business, confidence and trust

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