Partner Program Support Manager - India

Partner Program Support Manager - India

Job Description:

Partner Program Support Manager - India

.Contractor

Job Description

What you get to do in this role:

. Drive adoption and socialization of Partner Programs and roadmap with key stakeholders across Geos & time zones

. Actively track and enhance KPIs and report on success metrics of partner programs and incentive programs

. Support in creating/updating program guide, incentive guide and other program documentation as needed

.Support in internal and external program inquiries

. Support in gathering and documenting program requirements

. Support launching new programs, incentives & related governance

. Support in partner program messaging to partners as necessary

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Drive adoption and escalation support from various internal and external stakeholders

. Drive Interlock with Operations, BI teams, and IT

. Provide input into the design of the program enhancements as necessary

. Assist and conduct UAT and business signoff as necessary

. Identify needed enhancements and capabilities to help drive partners adoption and growth

. Support partner program annual and ad-hoc policy updates which incorporate cross-functional input and objectives

. Support in conversations with senior Alliances & Channels Ecosystem (ACE) and other cross functional leaders to define program strategy and measurable benefits and KPIs

.Engage and collaborate with all stakeholders, including internal teams Go-To-Market, Enablement, Marketing, Legal, Finance, Operations, IT and participant partners

Qualifications

In order to qualify for and be successful in this role, you should have:

. Bachelor's degree or equivalent practical experience

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7+ years' experience working in a partner organization in a program support/ program management / enablement role

.Understanding of business strategy related to co-sell & co-deliver with partners

. Excellent communication and influencing skills, problem solving, conflict resolution management, active listening, time management and interpersonal skills

.Experience in working with partner ecosystems, including account and product management teams

. Strong analytical experience in Excel and dashboards is highly desired

.Strong and collaborative people skills with a win as a team attitude

. High energy level and a 'can do' attitude

. Effective time manager, capable of delivering/executing on the tactics on multiple projects on time

.Ability to maintain a high level of productivity in a fast-paced,





team environment while managing multiple competing priorities

. Diplomacy, integrity, and presence that enables you to work effectively at all levels within large organization

.Experience in operational support of new programs & enhancements in a global role is a plus