Consultant - Tier 2 Technical Support

Consultant - Tier 2 Technical Support

26 Jan
|
Sutherland
|
Chennai district

26 Jan

Sutherland

Chennai district

Job Description



Sutherland is seeking an organized and technical person to join us as a Tier 2 Technical Support Consultant. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!



As a Technical Support Specialist, you will be given the opportunity to exceed client and company expectations by answering inbound calls to provide outstanding technical support. In this role you will touch all aspects of technical support from troubleshooting to escalation of complex issues. You will provide support for customers as the first escalation point, receiving them from Tier 1 Specialists.



Technical Support Consultants in this role get to:







Develop skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversity.



Work with people who will become your second family.



Be in a workplace that’s never boring.



Have the opportunity to make someone’s day, every day.



Gain rewards and recognition as you blaze your own trail and ignite your career.



Qualifications



Our most successful candidates will have:

High school diploma or GED

Demonstrated ability to perform at a high level, to support our high volume of inbound calls

Excellent verbal and written communication skills; proficient reading skills required

Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred

Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required

Corporate Sales Manager -Travel MNC.

Corporate Sales Manager -Travel MNC.

Urgent Opening for Corporate Sales for a Brand Travel Management Company :- Location- Gurgaon / Noida / Mumbai / Chennai. Call- 9582802755 / 9582802756 Job Specific Aggressive, Go-getter sales resource having mi [...]
Chennai district
23 Feb
    Chennai district
    23 Feb

Associate Professional System Administrator

Associate Professional System Administrator

Summary Installs, investigates and resolves matters of significance with computer software and hardware equipment. Essential Job Functions - Analyzes, logs, tracks and resolves software/hardware matters of significance pertaining to ne [...]
Chennai district
23 Feb
    Chennai district
    23 Feb

OCC-EMT-Officer-Credit Cards

OCC-EMT-Officer-Credit Cards

- Customer Focused /accurate resolution on assigned emails To identify NFTR cases and follow up with the concern business unit for adequate resolution Respond to all queries raised by the customer with customer satisfaction as the prime focus To refe [...]
Chennai district
23 Feb
    Chennai district
    23 Feb

General Manager Marketing

General Manager Marketing

Job functions area : Marketing / Branding / Promotions Location : Chennai Experience : 8 - 10 years Skills : MANAGER, MARKETING STRATEGY, MANAGEMENT, MARKETING, General Manager Salary range : 600,000 to 900,000 annually [...]
Chennai district
23 Feb
    Chennai district
    23 Feb