Service Designer I
Job Title - Service Designer
Job Location - Bangalore, India
As a Service Designer, you will be responsible for contributing to a user centered design approach across all phases of the design process – from analysis, exploration, concept development, prototyping, evaluation and implementation. You will work to understand and translate user needs and business requirements into compelling, efficient and highly effective designs working primarily on a range of healthcare related connected sensing propositions.
We are looking for a Service Designer who is passionate about innovation that improves people’s health and the care they receive.
Someone who has proven ability to create compelling and valued user experiences that make a meaningful difference in people’s lives.
As a service designer, you will be responsible for contributing to a user centered design approach across all phases of the design process – from analysis, exploration, concept development, prototyping, evaluation and implementation. You will work to understand and translate user needs and business requirements into compelling, efficient and highly effective designs working primarily on a range of healthcare related connected sensing propositions.
Specifically, you will create user scenarios and service blueprints that describe the end-to-end customer experience, touch points and back-end service delivery systems that reflect the needs of users, customers and our brand values. You will plan and help facilitate co-creation workshops and collaborative sessions with potential users, partners and customers as you work together to develop better solutions together
You are a part of
Philips Design is the in-house design house of Philips working across multiple domains in healthcare, consumer lifestyle and Research. Located in Gurgaon and Bangalore, Philips Design plays a key role in the entire proposition creation process from facilitating co-creation approach to defining user experience to implementation in products and services.
To succeed in this role, you should have the following skills and experience
- Masters / Bachelors Degree in Service Design, Interaction Design or related field
- 5+ years of relevant user centered design experience
- Strong analytical, creative and visual skills
- Working knowledge of mobile and web technologies and prototyping tools
- Experience working within agile software development processes
- Collaborative team player
- Self-Motivated, pro-active thinker
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.
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