Team Lead Colleague Services

Team Lead Colleague Services

14 Feb
|
Thermo Fisher Scientific
|
Mumbai

14 Feb

Thermo Fisher Scientific

Mumbai

Job Description



When youre part of the team at Thermo Fisher Scientific, youll do important work. Surrounded by collaborative colleagues, youll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team, and help us make significant contributions to the world.





Colleague Services Lead India is expected to drive the HR shared services function for the company. This would include standard HR Operations activities for the company covering multiple entities in India. Drive towards building a self-service culture & continuous process improvement.





The person is expected to develop self as well as team members. The key activities are list as follows.





Job Description



Human Resources Shared Services and Operations



Understand each policy & process in detail



Provide guidance to Colleague Services team and others on policy related matters



Drive Process continuous improvement



Monitor team performance and ensure the team is functioning within the agreed SLA



Assist in resolving complex concerns with regards to employee life cycle management



Administration of employee benefits like, PF, Gratuity, Superannuation, Insurance endorsements



QRMS (Service Now) management: Manage SLAs, escalations, detractors etc



Oversee day-to-day HR operations and establish and streamline methods, systems and procedures for the purpose of maximizing efficiency



Lead digitization, automation and process improvement initiatives



Collaborate with the leadership team and establish relationships to fully understand their objectives



Take lead in all Internal & External audits and collaborate with different stakeholders in identifying process risks and implementation of mitigation strategies



Responsible for HR Systems and data integrity. Drive data checks on HRIS systems (Workday) to ensure 100 PERCENT data Integrity.



Documentation and distribution of SOP's and ensuring all team members are effectively trained



Partnership with C&B; and Broker for Insurance renewal



Be involved on operational and payroll related actions in case of International mobility



Payroll



Ensure 100 PERCENT accuracy and timely payouts



Review payroll inputs, reports & reconciliations



Ensure 100 PERCENT compliance of payroll related compliance of PF, PT, LWF, ESIC etc.



Ensure payroll related queries are timely resolved.



Ensuring staff costs are properly forecasted and aligned with Finance record



Ensure stocks related income and tax is timely reported





Compliance & Other Activities



Ensure all HR related compliance are met



Partner with country Compliance committee to ensure delivery of 100 PERCENT compliance for HR related compliances



Spearhead statutory Audits (HR Function related) internal & external



MIS Reporting as per agreed timelines



Support Finance and other stake holders for preparing the Company Budget for salaries and related costs



Required Skill Set



Minimum degree, preferably Masters

8 - 10 years of relevant HR and payroll experience in MNC environment

Experience in leading and motivating a team (3 or more direct reports)

Excellent communication and multi-tasking skills

Experience in stakeholder management and working in complex matrix organization

Disciplined, self-driven, process driven and results oriented

Critical thinking, problem solving and judgment skills

Ability to lead and deliver excellent customer care is essential

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