Thermo Fisher Scientific
When youre part of the team at Thermo Fisher Scientific, youll do important work. Surrounded by collaborative colleagues, youll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team, and help us make significant contributions to the world.
Colleague Services Lead India is expected to drive the HR shared services function for the company. This would include standard HR Operations activities for the company covering multiple entities in India. Drive towards building a self-service culture & continuous process improvement.
The person is expected to develop self as well as team members. The key activities are list as follows.
Human Resources Shared Services and Operations
Understand each policy & process in detail
Provide guidance to Colleague Services team and others on policy related matters
Drive Process continuous improvement
Monitor team performance and ensure the team is functioning within the agreed SLA
Assist in resolving complex concerns with regards to employee life cycle management
Administration of employee benefits like, PF, Gratuity, Superannuation, Insurance endorsements
QRMS (Service Now) management: Manage SLAs, escalations, detractors etc
Oversee day-to-day HR operations and establish and streamline methods, systems and procedures for the purpose of maximizing efficiency
Lead digitization, automation and process improvement initiatives
Collaborate with the leadership team and establish relationships to fully understand their objectives
Take lead in all Internal & External audits and collaborate with different stakeholders in identifying process risks and implementation of mitigation strategies
Responsible for HR Systems and data integrity. Drive data checks on HRIS systems (Workday) to ensure 100 PERCENT data Integrity.
Documentation and distribution of SOP's and ensuring all team members are effectively trained
Partnership with C&B; and Broker for Insurance renewal
Be involved on operational and payroll related actions in case of International mobility
Ensure 100 PERCENT accuracy and timely payouts
Review payroll inputs, reports & reconciliations
Ensure 100 PERCENT compliance of payroll related compliance of PF, PT, LWF, ESIC etc.
Ensure payroll related queries are timely resolved.
Ensuring staff costs are properly forecasted and aligned with Finance record
Ensure stocks related income and tax is timely reported
Compliance & Other Activities
Ensure all HR related compliance are met
Partner with country Compliance committee to ensure delivery of 100 PERCENT compliance for HR related compliances
Spearhead statutory Audits (HR Function related) internal & external
MIS Reporting as per agreed timelines
Support Finance and other stake holders for preparing the Company Budget for salaries and related costs
Required Skill Set
Minimum degree, preferably Masters
8 - 10 years of relevant HR and payroll experience in MNC environment
Experience in leading and motivating a team (3 or more direct reports)
Excellent communication and multi-tasking skills
Experience in stakeholder management and working in complex matrix organization
Disciplined, self-driven, process driven and results oriented
Critical thinking, problem solving and judgment skills
Ability to lead and deliver excellent customer care is essential