Relationship Manager

Relationship Manager

14 Feb
|
Standard Chartered
|
Nagpur Division

14 Feb

Standard Chartered

Nagpur Division

Job: Institutional Banking

Primary Location: ASEAN & South Asia-India-Nagpur

Schedule: Full-time

Employee Status: Permanent

Posting Date: 14/Feb/2020

Unposting Date: 15/Mar/2020



About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.



To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.









We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.



The Role Responsibilities



Strategy

Achievements of all targets and adherence of all policies and procedures.

Business

Achieve individual financial and non-financial targets while contributing towards team’s overall deliverables through:

effectively generating new business – identify prospects and convert in line with the Bank’s appetite

strategically formulating account plan – provide clients needs-based solutions, structure appropriate credit facility, and execute various banking transactions

proactively building trusted client relationships – maintain a portfolio of active and growing customers

Market and sell broad range of products including trade service, cash management, treasury and investment

Prepare credit proposal and loan application of customers; prepare annual review on timely basis

Work closely with credit team to ensure good quality lending decisions are made; to ensure the strict adherence to the prevailing EAR / credit policy

Implement agreed business plan to achieve sales/ revenue targets

Generate creative ideas on customer acquisition and products/ services

Regularly feed back to Team Leader and peers on new and anticipated financial and service needs and recommend appropriate improvements to processes on new products

Maintain a high level of professionalism in client engagement, internal stakeholder management and other business conduct

Processes

Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.

Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.

Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and ensuring that they are fit-for-growth.

Conduct regular and timely customer due diligence (CDD) reviews

Ensure CDD profiles are error free for timely sign off

Follow and comply with AML CDD policies and procedures where applicable

Identify KYC issues, provide solution or escalate to line manager if necessary

Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures

Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures

People and Talent

Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.

Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitable skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.

Employ, engage and retain high quality people, with succession planning for critical roles.

Responsibility to review team structure/capacity plans.

Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

Risk Management

Abide by appropriate frameworks to guarantee that business is carried out within the Group’s risk appetite and relevant risks are appropriately managed in conjunction with line managers other stakeholders.

Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements. This includes compliance with regulations and guidelines on Sanctions, Anti-Money Laundering (AML), and Environmental and Social Risk Management (ESRM).

Abide by the Group’s values and code of conduct and foster a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.

Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees.

Do what is right in order to avoid reputational risks and operational losses [Reference all responsibilities Under Risk Management Framework – both execution and supervisory]

Key Stakeholders



Internal:

Colleagues in CB and CDD teams, Product, Risk, Compliance and other support Functions and Businesses



External:

Key clients



Our Ideal Candidate

University Graduate

Minimum 3-4 years of relevant experience in serving business/commercial/corporate clients. Experience in sourcing Agri clients is a must

Excellent financial analysis skills and ability to assess client creditworthiness and key risk considerations / mitigations

Sound product knowledge on trade, cash, lending and FX and strong understanding of local industries, supply/value chains and market environment

Knowledge of operational procedures, documentation requirements, banking practices and regulations related to commercial banking

Firm in all business guidelines and compliance issues

Sound knowledge of financial markets and investment products

Outstanding communication and presentation skills



Apply now to join the Bank for those with big career ambitions.



To view information on our benefits including our flexible working please visit our career pages.

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