Remote Telephone Operator (Work from Home)

Remote Telephone Operator (Work from Home)

15 Sep
|
Healthcare Hiring Firm
|
NCT

15 Sep

Healthcare Hiring Firm

NCT

An US based clinic is in need of a Telephone Operator to work remotely (Work from Home) anywhere from India.



- Telephone Operator Services: Perform the following functions during normal business hours of the clinic.

- Assist callers with Business Directory listings.

- Perform Business Directory updates and verification.

- Dial assistance.

- Offnet and call redirection.

- Assist telecom work center with bridge scheduling assignments.

- Maintain official post calling roster.

- Maintain post phone book.

- Assist with Remedy queue management of VIP, Priority, and emergency call routing and notification for all work centers

- Other duties as assigned.



Minimum Qualifications:









- 2 years of customer service experience.

- Bachelors.

- Excellent communication in English (US accent preferred)

- Possess good listening and communication skills.

- Excellent time management and organizational skills.

- Ability to work in a courteous and professional manner with customers, co-workers, and community.



Job Type: Full-time



Schedule:



- Monday to Friday

- Night shift

- US shift



Application Question(s):



- Are you available to start immediately?

- Do you own a computer / Laptop with high speed internet connection?



Education:



- Bachelor's (Required)



Experience:



- Telephone Operator: 2 years (Required)

- Microsoft Office: 4 years (Required)



Language:



- English (US Accent) (Required)



Work Remotely:



- Yes

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