Bank Officer-Household

Bank Officer-Household

15 Sep
|
IDFC FIRST Bank
|
Chennai district

15 Sep

IDFC FIRST Bank

Chennai district

Job Description



Basic Information



Role/Job Title - Sales Officer - Savings Account



Place of work – Pan India



Business - Retail Banking



Function/ Department - Branch Banking



Job Purpose



The role entails direct customer interaction and is responsible for business acquisition of savings accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities.





The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.



Roles & Responsibilities



Acquisition of NTB Savings account customers in the identified segment and reference generation from the specified catchment area



Ensure acquisition of high quality savings accounts in terms of product mix, segments and constitution mix



Proactive registration and activation of acquired customers to direct banking channels



Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customer



Assist and support the Sales Manager in catchment mapping and scoping exercise



Provide regular feedback to SM / RM on opportunities and customer needs



Ensure adherence to selling norms and SOPs defined by the organization



Ensure strict compliance with internal guidelines and external regulations



Ensure quality sourcing in line with the Bank's policy



High degree of market awareness and understanding of customer's needs



Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity



Job Requirements - Academics



Graduate – Any



Experience



0-4 years