Customer Service Internship

Customer Service Internship

15 Sep
|
Astrazure Legal Sevices Private Limited
|
NCT

15 Sep

Astrazure Legal Sevices Private Limited

NCT

About the company:

AZL is a specialized services company to take care of GST (VAT), ESG reporting, XBRL implementation, internal/forensic audit, IFRS implementation, and new business setup across the global environment. With a team size of more than 100 professionals having specialization in different domains, AZL carries a vast network of branches/associates at the global level besides PAN India basis.



About the internship/job:

Selected intern's day-to-day responsibilities include: 1. Managing a large volume of customer calls 2. Resolving questions and service issues for customers via phone, email, and text 3. Documenting customer interactions accurately 4.





Resolving all inbound and outbound support requests per established guidelines 5. Resolving customer complaints via phone, email, mail, or social media 6. Canceling or upgrading accounts 7. Assisting with placement of orders or refunds 8. Advising on product information 9. Working on noting down payment information and other pertinent information such as addresses and phone numbers 10. Maintaining the track record of over-achieving quota



Who can apply:

Only those students or freshers can apply who:

are available for full time (in-office) internship

have relevant skills and interests

can start the internship between 13th Sep'21 and 18th Oct'21

are available for duration of 6 months

have already graduated or are currently in any year of study

Females willing to start/restart their career may also apply



Other requirements:

Should be friendly and helpful Should have excellent communication and presentation skills Should be able to multi-task, prioritize, and manage time effectively Should be comfortable using computer



Number of internships/jobs available: 1



Categories: Customer Service,Telecalling,Operations,MBA,Sales

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