Customer Service Internship

Customer Service Internship

15 Sep
|
Troovi
|
Gurgaon district

15 Sep

Troovi

Gurgaon district

About the company:

We at Troovi, aim to transform the Indian logistics sector by digitizing the manual processes and paperwork involved in the day-to-day activities of transporters, fleet owners, and brokers. We want to change the way the transport business in India is operated at ground level by providing a range of solutions from expense management to driver management, electronic proof of deliveries to informative dashboards, balance settlements to payment reminders, and much more.



About the internship/job:





- A bachelor’s degree in administration or related field. -Excellent interpersonal and written and oral communication skills. Knowledge of CRM systems. -Computer skills. -Overseeing the customer service process.





-Resolving customer complaints brought to your attention. -Monitoring the work of individual representatives and of the team. -Conducting quality assurance surveys with customers and providing feedback to the staff. -Possessing excellent product knowledge to enhance customer support.



Who can apply:

Only those students or freshers can apply who:

are available for full time (in-office) internship

have relevant skills and interests

can start the internship between 14th Sep'21 and 19th Oct'21

are available for duration of 3 months

have already graduated or are currently in any year of study

are from Gurgaon and neighboring cities

Females willing to start/restart their career may also apply



Number of internships/jobs available: 1



Categories: Customer Service,Operations,MBA

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