Workday Learning Administrator

Workday Learning Administrator

14 Oct
|
Raytheon Technologies Corporate
|
Bangalore Rural

14 Oct

Raytheon Technologies Corporate

Bangalore Rural

Date Posted:

2021-10-11-07:00



Country:

India



Location:

No.14/1 & 15/1, Maruthi Industrial Estate, Phase 2, Hoody Village, Whitefield Road, KR Puram Hobli,Bengaluru, Karnataka, India



Position Overview :

People Services India is looking for a strong LMS Administrator to join the People Services team as part of our Global Hub operations.



The LMS administrator is responsible for the day-to-day management of RTX global learning management systems (Workday Learning/LMS). The administrator will be responsible for creating courses, lessons, campaigns, reports and regular data & metrics management within Workday. The admin will also contribute in system configurations,





troubleshooting and ongoing implementation of Workday LMS.



Responsibilities :

Manage all administrative and technical aspects of the Workday LMS system, including uploading content, creating courses & curricula on the LMS, testing, assigning, maintaining, and reporting on learning content

Maintains data integrity for the LMS, such as course descriptions, course or class changes, training content, materials, user groups, etc.

Serve as Tier 2 end-user support (application support, e-learning, training support requests, and other areas as requested)

Serve as LMS subject matter expert and liaison with Global Learning COE.

Document of customer interactions in a ServiceNow case management system by creating, tracking, and resolving cases as well as time involved.

Run and manage regular reporting dashboards and ad-hoc reporting requests

Create and run regular reports for certifications, and other enablement efforts.

Make recommendations for future improvements to content management, workflow processes, and user experience

Manage Knowledge Articles and Standard job aids.

Collaborates in current and future system enhancements, configuration changes in alignment with changing business needs



Requirements:

5 plus years of overall experience.

Minimum 2-3 years of experience working with Learning Management Systems.

Experience in Workday Learning / LMS preferred.

Experience in Content curation and troubleshoot on eLearning contents issues

Communicate effectively and possess strong business writing skills

Proficiency in training curriculum development preferred

Strong oral and written communication skills

Self-starter who is flexible, action-oriented, and possesses a strong sense of urgency

Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements

Excellent Customer Service skills – ability to communicate to all people at all levels within the organization. Must have the ability to resolve difficult customer service issues



Education Required:





- Bachelor’s or Master’s Degree in HR stream from a recognized university



Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.



The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S;) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide.



Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.



WE ARE REDEFINING AEROSPACE.



Some of our competitive benefits package includes:

Benefits package includes:





- - Group Term Life Insurance.

- Group Health Insurance.

- Group Personal Accident Insurance.

- Entitled for 22 days of vacation and 7 days of contingency leave annually.

- Employee scholar programme.

- Work life balance.

- Car lease programme.

- National Pension Scheme

- LTA

- Fuel & Maintenance /Driver wages

- Meal vouchers



Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all India positions require a background check, which may include a drug screen.



Note:

Background check and drug screen required (every external new hire in the India)

Drug Screen only performed for Operations Positions



At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other - propel us all higher, again and again.



Apply now and be part of the team that’s redefining aerospace, every day.



Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.



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